get feedback on mobile app -k8凯发
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get feedback on mobile app
annie
jun 13, 2018
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get feedback on mobile app
what?
2 goals
getting insight on what can be improved
boost app’s rating
users types
talkactive
provide feedbacks
be demanding
negative reviews
non-talkactive
find right time to ask for feedback
essential
feedback function
integrated part of app
careful with pop-up strategies
don't ask too often/insistantly
how?
send feedback built into the app
often be ignored
pop-ups
boost app's rating
interrupt user experience
natively integrated feedback forms
social
news
dating
app which contains feeds
perfect for
instant messaging
fewer one-star reviews
surveys
when?
accomplished an intended task within your app
somewhat loyal
app opened > 10 times/3 days
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